Welcome to Franklin Desk. By accessing or using our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding with any purchase.
1. Acceptance of Terms
By using this website, you agree to comply with and be legally bound by these Terms and Conditions, as they may be updated from time to time. If you do not agree with any part of these terms, please do not use our services.
2. Orders
All orders are subject to availability and confirmation. Once an order is placed, you will receive a confirmation message with the details of your purchase. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspicious activity.
3. Payment Method
We currently offer Cash on Delivery (COD) as our sole payment method. Customers are required to make full payment in cash at the time of delivery. Please ensure someone is available to receive and pay for the order at the delivery address.
4. Shipping and Delivery
We aim to process and deliver all orders promptly. Delivery timelines may vary based on location and product availability. Any delays will be communicated as needed. Accurate delivery information must be provided to avoid any issues or delays.
5. Returns and Exchanges
We accept returns and exchanges under specific conditions:
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Items must be returned in their original, unused condition.
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Requests for return or exchange must be made within 7 days of delivery.
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Return shipping costs may apply and will be communicated if applicable.
To initiate a return or exchange, please contact our support team with your order details.
6. Product Information
We make every effort to ensure product descriptions, images, and specifications are accurate. However, minor variations may occur due to manufacturing changes or display differences.
7. User Conduct
You agree not to use the website for any unlawful, abusive, or fraudulent purpose. Misuse of our services or violation of these terms may result in termination of access.
8. Limitation of Liability
Franklin Desk shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or services. Our liability is strictly limited to the value of the items purchased.
9. Modifications
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of the site following any changes constitutes acceptance of the revised terms.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].